PAYMENT METHODS 

We accept Visa, MasterCard, American Express, PayPal and Amazon Payments .

We are required by law to charge sales tax on any product shipped within California.

To avoid delays to your order, please ensure that your billing address matches the address on your card statement, and that the cardholder's name is written as it appears on the card. Please also ensure that your contact details are filled in accurately so that we can contact you if necessary. Please note we are unable to deliver to PO Boxes.

 

SALE PRICE ADJUSTMENT POLICY

We offer a price adjustment on items purchased up to seven days prior to the commencement date of a Sale. Please be aware that the exact style and size of an item must be available for purchase at the time your request is made before any adjustment in the sale price can be approved. Please note, we are unable to offer price adjustment on items originally purchased in a sale where a further reduction has been applied or on any special promotion items that are temporarily reduced in price.

 

FINAL SALE ITEMS

All items purchased on FINAL SALE cannot be returned or exchanged. If we receive a returned FINAL SALE item, the package will be returned to you and we will notify you via email. No refund will be issued.

 

PRIVACY POLICY

We know that you care how information about you is used. The information we learn from customers helps us personalize and continually improve your shopping experience.   We do not share any of your information with outside agencies.

We work to protect the security of your information during order transmission by using Secure Sockets Layer (SSL) software, which encrypts order information you transmit.  It is important for you to protect against unauthorized access to your password and to your computer. Be sure to sign off when finished using a shared computer.  If you do not want to receive e-mail or other mail from us, please adjust your email preferences or unsubscribe by clicking the unsubscribe link at the bottom of any shadesofgreyclothing.com e-mail.

If you are under 18, you may use shadesofgreyclothing.com only with the involvement or supervision of a parent or guardian.